Spa on the Square bookings terms and conditions

  • Treatment times quoted are treatment duration times.
  • Please arrive 10 minutes prior to your scheduled appointment time and allow an extra 15 minutes for first appointments.
  • Late arrival may mean your treatment time is reduced.
  • Please let us know when you book if you have any health conditions or you are pregnant.
  • A patch test is required 24 hours before tinting, including Mii brows. Please call or email us to arrange a patch test as we do not wish to disappoint by having to refuse treatment on the day.
  • Cancellations – notice of less than 24 hours will incur a 75% cancellation fee

 

Gift card terms and conditions

  • All of our gift cards are presented inside a spa card where a personalised message can be written and are sent out with a Spa on the Square treatment menu.
  • Gift cards will be sent by Royal Mail 1st class post on the day that we receive the order or the next working day.
  • Please allow 5 working days for standard delivery, especially during Christmas and busy postal periods. If you do not receive your card within this time, please notify us.
  • If selecting the option for Royal Mail Special Delivery Guaranteed by 1pm Next Day we need to receive your order before 12 noon. Orders received after this time will be processed on the next working day.
  • Gift cards are valid for 12 months from the date of issue.
  • The gift card can be used as payment for more than one transaction.
  • No change will be given but the remaining balance may be applied to future purchases.
  • At expiry, any remaining balance will be lost.
  • All gift cards are non-refundable and cannot be exchanged for cash and no change will be given.
  • To use the gift card, the user will be asked for the gift card number at the time of booking their treatment. This is on the back of the gift card. To redeem the gift card, the user must bring it to the Spa as payment for their treatment.
  • A gift card is a form of payment and their treatment cannot be carried out without it.
  • Gift cards cannot be replaced if lost, damaged or stolen and expired gift cards are strictly not accepted.
  • Gift card can only be redeemed at spa reception for spa treatments and products.
  • Spa on the Square reserves the right to refuse to accept a gift card which it deems to have been tampered with, duplicated, damaged or otherwise is suspected to be affected by fraud.
  • Spa on the Square reserves the right to change any of these terms and conditions from time to time without notice and to take appropriate action including cancellation of the card if, at its discretion, it deems such action necessary (e.g. to change the scope of the gift card service, notify of the service’s withdrawal or in the event of circumstances beyond its control).
  • Gift cards are issued by Spa on the Square. Spa on the Square is a trading name of Centred In Beauty Distribution Ltd. · Co. Reg. No. 8326136 · VAT No. GB160133945

 

Website terms and conditions

1. Use of Website on these Conditions

All use of the website (‘the Site’) is on the terms and conditions below. If you do not agree to these conditions cease use of the Site immediately. You may print and keep a copy of these terms. They are a legal agreement between us and can only be modified with our consent. We reserve the right to change the terms at our discretion by changing them on the website.

2. Accuracy of Information and Disclaimer

Spa on the Square (‘we’) do our best to ensure all information on the Site is accurate.

If you find any inaccurate information on the Site let us know and we will correct it, where we agree, as soon as practicable.

You should ensure information you send to us is accurate and does not breach anyone else’s rights such as copyright or is libellous, obscene, menacing, threatening, offensive, abusive, fraudulent, criminal or infringes the rights of other people or in is in any way illegal. Remember that the Site can be viewed around the world and the information you send to us will be published on the Site.

You should independently verify any information before relying upon it. We make no representations that information is accurate and up to date or complete and accept no liability for any loss or damage caused by inaccurate information.

Although we hope this Site will be of interest to users, we accept no liability and offer no warranties in relation to it and its content, to the fullest extent such liability can be excluded by law.
Any views expressed in messages on the Site are not necessarily those of Spa on the Square or anyone connected with it.

3. Copyright

The Site contains copyright material, trade names and other proprietary information, including, but not limited to, text, software, photos, graphics and may in future include video, graphics, music and sound. The entire contents of the Site are protected by copyright law. We, or our licensors, own copyright and/or database right in the selection, co-ordination, arrangement and enhancement of such content, as well as in the content original to it. You may not modify, publish, transmit, participate in the transfer or sale, create derivative works, or in any way exploit, any of the content, in whole or in part except as provided in these Terms.

You may download information from the Site for your own personal use only. Except as otherwise expressly permitted under copyright law, no copying, redistribution, re-transmission, publication or commercial exploitation of downloaded material will be permitted without our express permission and that of the copyright owner. In the event of any permitted copying, redistribution or publication of copyright material, no changes in or deletion of author attribution, trademark legend or copyright notice shall be made. You acknowledge that you do not acquire any ownership rights by downloading copyright material.

Spa on the Square and our logos on this site are trade names of Centred in Beauty Distribution Ltd. You may not use those names without our consent.

We provide hypertext links to other sites are operated by other people. Using such a link means you are leaving our Site and we take no responsibility for, and give no warranties, guarantees or representations in respect of linked sites.

4. Our Liability

We provide most information on this Site free of any access charge. Where not charged for the information provided on the Site is provided on the basis of no liability for the information given. Where we provide a chargeable service to you we accept liability for direct loss arising from our not having used reasonable skill and care in the provision of such services up to the price you have paid us in any year, in the year of claim.

In no event shall we be liable to you for, in the case of non-chargeable services any direct, and for both chargeable and non-chargeable services any indirect or consequential loss, loss of profit, revenue or good will arising from your use of the Site or information on the Site. Subject as provided below, all terms implied by law are excluded.

We do not accept liability for death or personal injury caused by negligence or responsibility for fraudulent misrepresentation that cannot, under English law, be excluded.

We are a distributor (and not a publisher) of content supplied by third parties and users of the Site. Any opinions, advice, statements, services, offers, or other information or content expressed or made available by third parties, including information providers, or users, are those of the authors or distributors and not of us. We do not necessarily endorse nor are we responsible for the accuracy or reliability of any opinion, advice or statement made on the Site.

The information on the Site is not intended to address your particular requirements. Such information does not constitute any form of advice or recommendation by us and is not intended to be relied upon by you in making (or refraining from making) any specific investment, or other, decisions. You should take your own advice.
If you make an arrangement with anyone named or connection with the Site this is at your sole risk.

5. Legal Jurisdiction and Dispute Resolution

English law shall apply to these terms, notwithstanding the jurisdiction where you are based. You irrevocably agree that the courts of England shall have exclusive jurisdiction to settle any dispute which may arise out of, under, or in connection with these Terms and for those purposes irrevocably submit all disputes to the jurisdiction of the English courts. The place of performance shall be England.

We make no warranty or guarantee that the Site or information available over it complies with laws other than those of England.

6. General

Any formal legal notices should be sent to us at the address at the end of these Terms by email confirmed by post.
Failure by us to enforce a right does not result in waiver of such right.
You may not assign or transfer your rights under this agreement.
Nothing in these Terms is intended to, nor shall it, confer any benefit on a third party whether under the Contracts (Rights of Third Parties) Act 1999 or otherwise.
We may amend these Terms at any time by posting a variation on the Site.

7. Further Information

Our registered office is at:

Centred in Beauty Distribution Ltd
12 Riverside
Winchcombe
Cheltenham
Gloucestershire
GL54 5HP

Telephone: 01608 670777
Email: reception@spaonthesquare.co.uk 

Make an appointment

Please call 01608 670777, email reception@spaonthesquare.co.uk or book online

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We will be fully open in Moreton in Marsh from Thursday 23 November.

Meanwhile, while we are getting the new spa ready, we do have a limited number of appointments available - please call us on 01608 670777 for details.

Online booking working as usual for appointments in Moreton in Marsh from Thursday 23 November.

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